Question 1

What is Mazed?

Accepted Answer

Mazed is the #1 multimodal agent platform that lets you build agents across voice and video calls. Unlike other tools, our agents can see what you see (via screen sharing) to guide users through complex workflows in real-time.

Question 2

Do I need to be a developer to use Mazed?

Accepted Answer

No. Mazed is designed for everyone. While we offer powerful tools for developers, our no-code builder allows non-technical teams to deploy enterprise-grade agents in minutes.

Question 3

Can I use my own LLM?

Accepted Answer

Yes. We are model-agnostic. You can bring any LLM (OpenAI, Anthropic, Gemini, or open-source models) and connect your own knowledge base to ensure your agents are always accurate.

Question 4

How does the pricing work?

Accepted Answer

We offer usage-based pricing that scales with you. You only pay for what you use, ensuring you get the best value as you grow.

Question 5

How is Mazed better than 11Labs Agents?

Accepted Answer

While 11Labs focuses primarily on voice, Mazed is a fully multimodal platform supporting both Voice and Video (Vision). Mazed agents can see your screen share and guide you in real-time, enabling advanced customer service use cases that voice-only platforms cannot handle.

Question 6

How does Mazed compare to Vapi and Retell AI?

Accepted Answer

Vapi and Retell are developer-first APIs requiring coding skills. Mazed offers similar powerful capabilities but with a no-code interface, making it accessible to non-technical users while still being robust enough for developers. Mazed is also fully model-agnostic.

Question 7

Why choose Mazed for customer service automation?

Accepted Answer

Mazed is the only platform that allows AI agents to 'see' a customer's screen during support calls. This visual context allows for real-time troubleshooting and guidance, significantly outperforming voice-only bots in resolution rates.

Question 8

Is Mazed model agnostic?

Accepted Answer

Yes, you can bring any Large Language Model (LLM) or Voice Model to Mazed. This allows you to use state-of-the-art models for the best results and pricing, unlike competitors locked into specific providers.

Görüntülü ve sesli aramalar yapabilen ilk yapay zeka

Multimodal asistanları yayınla.
İşi uçtan uca otomatikleştir.

Nasıl çalışır?

Asistanını tasarla

Araçlarını entegre et

Hemen yayına al

Ölçek için yapıldı. İlk günden hazır.

Tasarımdan Multimodal

Bilgi Erişimi

Kalıcı Hafıza

Yerleşik Aksiyonlar

Çoklu Asistan Orkestrasyonu

İnsan Devri

Adaptif Davranışlar

Sıkça sorulan sorular

Otomasyonun ötesinde.

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Multimodal asistanları yayınla.İşi uçtan uca otomatikleştir.