Build AI agents across voice and video calls

#1 IN REALISM#1 IN BENCHMARKS

Mazed is the #1 multimodal agent platform. Bring any LLM. Connect to your knowledge base and tools. Automate and augment customer service and business operations. Build flows to navigate complex workflows delivering fast resolutions with enterprise-grade reliability.

Deploy multimodal Agents.
Automate work end-to-end.

Customer service
Customer service Agent Canvas
Sales
In-house operations
Learning & development
Recruiting
Customer SupportWhite-glove OnboardingTechnical TroubleshootingIn-context GuidanceMultimodal InteractionsReal-time ProcessingEnterprise SecurityCustomer SupportWhite-glove OnboardingTechnical TroubleshootingIn-context GuidanceMultimodal InteractionsReal-time ProcessingEnterprise SecurityCustomer SupportWhite-glove OnboardingTechnical TroubleshootingIn-context GuidanceMultimodal InteractionsReal-time ProcessingEnterprise SecurityCustomer SupportWhite-glove OnboardingTechnical TroubleshootingIn-context GuidanceMultimodal InteractionsReal-time ProcessingEnterprise SecurityCustomer SupportWhite-glove OnboardingTechnical TroubleshootingIn-context GuidanceMultimodal InteractionsReal-time ProcessingEnterprise Security

How it works?

Build in minutes.Deploy anywhere.
Design your agent

Design your agent

Use Agent Canvas to visually build conversation flows, connect knowledge bases, and define behaviors.

Integrate your stack

Integrate your stack

Plug into your CRM, helpdesk, calendar, and 50+ tools with pre-built connectors.

Go live instantly

Go live instantly

Deploy to phone, web, or video with one click. No code required.

Built for scale. Ready on day one.

Multimodal by Design

Build once, deploy anywhere. Telephony, web, or embedded in your product — across voice, video, and text. One agent, any surface.

Knowledge Retrieval

Bring your own data. Give agents comprehensive knowledge about your product and company.

Persistent Memory

Context that carries across sessions. Your agent remembers every detail, every preference, every conversation.

Native Actions

API calls, conditionals, variable updates, DTMF tones, background audio, and more — executing mid-conversation without breaking flow.

Multi-Agent Orchestration

Build complex workflows with a node-based canvas. Route between agents and run parallel operations.

Human Handoff

Seamless escalation when complexity requires a human touch. Transfer to a live agent or phone number instantly.

Adaptive Behaviors

Language detection and skip turns for natural pauses — agents that feel real.

Frequently asked questions

We’re backing our quality with a $10,000 promise. If you find a more realistic, capable and reliable platform, we'll cover your bill for three months. No fine print.

The $10k Realism Guarantee.